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XCRmonger
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« Reply #50 on: February 17, 2010, 21:00:59 » |
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we really don't have time to do custom work like that right now. We are too strung out as it is.
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I am no longer an RA staff member. Just a fellow XCR owner.
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triggerfish
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« Reply #51 on: February 17, 2010, 21:29:23 » |
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Wow! The company I came to admire and I'm sure I can find your post Tera, would have told the client to send it in and you guy's would do it for 50.00 plus the cost of whatever FH the client decided on.....I can't believe I'm reading this!!! not cool........at all. 
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AK_Blackhawk
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« Reply #52 on: February 18, 2010, 01:37:04 » |
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Wow! The company I came to admire and I'm sure I can find your post Tera, would have told the client to send it in and you guy's would do it for 50.00 plus the cost of whatever FH the client decided on.....I can't believe I'm reading this!!! not cool........at all.  What part can't you believe? That RA doesn't have time to do work that isn't RA specific that a customer could have done somewhere else? Like here: http://www.adcofirearms.com/shopservices/shop_.cfm?code=1I'm sure that if they had time, Terra (with 2 "R"'s by the way) would have been able to accommodate him.
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Fire4Effect
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« Reply #53 on: February 18, 2010, 02:15:12 » |
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I hear ADCO does excellent work and their prices are reasonable. I have two early 21" barrels. Maybe I should have them cut one down to carbine length and threaded for a flash suppressor.
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XCRmonger
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« Reply #54 on: February 18, 2010, 11:02:10 » |
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I am strung out thin enough as it is. Please understand. I'm having a hard enough time finding a moment to take care of all my service duties on top of assembly nowadays. If I could do it now, I would.
I apologize for the inconvenience this may cause people, but we have to run a business... and shipping rifles is business. I have an obligation to the XCR customer base, too.
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« Last Edit: February 18, 2010, 12:34:24 by Terra »
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I am no longer an RA staff member. Just a fellow XCR owner.
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dont_tread_on_me
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« Reply #55 on: February 18, 2010, 15:37:13 » |
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Custom work ususally costs more having the manufacturer do it than another company that specializes in custom gunsmithing anyway.This may or may not apply in RA's case but it's normal under most circumstances. 
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War is an ugly thing, but not the ugliest of things: the decayed and degraded state of moral and patriotic feeling which thinks nothing worth a war, is worse.... A man who has nothing which he is willing to fight for, nothing which he cares more about than he does about his personal safety, is a miserable creature who has no chance of being free, unless made and kept so by the exertions of better men than himself.----John Stuart Mill
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triggerfish
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« Reply #56 on: February 19, 2010, 00:08:58 » |
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look I'm not in a hurry to have it done, I'm just saying that when I became a member here and before when I wast just lurking around I wouldn't have thought to hear a response like that. I am, however, happy that RA is doing well and will wait patiently until they're able to accomodate me.
I speak my mind as I see, but I'm not trying to bask or stir up anything. I like RA and plan to purchase a mini uppered 7.62 XCR in the future.
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XCRmonger
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« Reply #58 on: March 06, 2010, 12:44:36 » |
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you will have to ask Alex, I don't know. tech@robarm.com
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I am no longer an RA staff member. Just a fellow XCR owner.
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Bender1
Newbie
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« Reply #59 on: April 15, 2010, 21:33:11 » |
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Hi Terra, I recently purchased a used (new) M96 and found out that the trigger is the "type one" on the recall list. I called the other day, and spoke with a very helpful gentlemen (sorry I did not catch his name) and he said that I should send it in (to you) and you could update the trigger. I forgot to ask the address that I should send it to. Could you please let me know where I should send the the trigger group? Thanks, and sorry if it is listed on your website and I missed it. Also, is there any chance that you have one of the tube stocks for sale? I live in an AWB state, and I would love to get one of the fixed tube stocks. BTW, I also have an XCR, and I love it  . Keep up the good work.
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XCRmonger
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« Reply #60 on: April 15, 2010, 23:01:51 » |
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pm sent. I don't have any tube stocks for them, sorry.
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I am no longer an RA staff member. Just a fellow XCR owner.
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beaglegr
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« Reply #61 on: June 09, 2010, 10:30:51 » |
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I have acquired a M96 with a type one trigger group. What do I need to do to have the trigger group repaired? Do I ship the entire lower or just the trigger group? Do I need an authorization to return lower for repair? How long is turn around on repair? THANKS
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